Maintaining and Servicing Boreholes: Best Practices in Kenya
Spread by sharing

Boreholes are a vital lifeline for water access in Kenya, particularly in areas where a piped water supply is either unreliable or unavailable. From residential compounds and farms to schools, factories, and public institutions, boreholes provide a sustainable and often cost-effective water solution.

However, simply drilling a borehole is not enough. Like any infrastructure investment, a borehole needs regular maintenance and servicing to ensure it remains efficient, clean, and operational for many years. Neglect can lead to serious issues such as pump breakdowns, water contamination, reduced yield, or even complete borehole failure.

In this article, we explore the best practices for maintaining and servicing boreholes in Kenya, highlighting maintenance routines, common problems, professional servicing schedules, and cost-saving tips that every borehole owner should know.


Why Borehole Maintenance is Essential

While a properly constructed borehole can last over 30 years, its lifespan is highly dependent on how well it is maintained. Regular maintenance ensures:

  • Consistent water yield and pressure

  • Good water quality, free from bacteria and harmful minerals

  • Longer lifespan of the  pumping equipment

  • Reduced repair and replacement costs

  • Compliance with environmental and regulatory standards

In contrast, poor or irregular maintenance can lead to costly damage, downtime, or even the need for expensive re-drilling.


Key Components of a Borehole System

To understand what needs to be maintained, let’s look at the main components of a standard borehole setup:

  1. Casing and Screen – Steel or PVC lining that supports the borehole and filters sediments.

  2. Submersible Pump – Installed at depth to lift water to the surface.

  3. Rising Main – Pipe that carries water from the pump to ground level.

  4. Power Supply System – Usually includes control panels, cables, or solar panels.

  5. Pressure Tank or Storage Tank – For water storage and pressure regulation.

  6. Filtration and Treatment Units – Optional, for ensuring water quality.

  7. Control Box or Monitoring Devices – For automated or manual system checks.

Each of these parts needs routine inspection, cleaning, and sometimes replacement.


Types of Borehole Maintenance

Borehole maintenance can be categorized into three main types:

1. Preventive Maintenance

Regularly scheduled checks are designed to prevent faults or degradation.

Examples:

  • Checking water levels and pump performance

  • Cleaning sediment filters

  • Inspecting cables and pipes for corrosion or damage

2. Corrective Maintenance

Repairs or servicing are done after a problem is detected.

Examples:

  • Replacing a burnt-out motor

  • Fixing clogged screens or blocked pipes

  • Treating contaminated water

3. Predictive Maintenance

Using data (e.g., from sensors) to forecast when parts will need service or replacement.

Example:

  • Monitoring motor voltage or pressure readings to predict pump failure.


Common Borehole Problems in Kenya and Their Solutions

  1. Reduced Water Yield or Low Pressure

    • Cause: Siltation, mineral scaling, or pump wear.

    • Solution: Well rehabilitation (jetting, acidizing), pump replacement.

  2. Contaminated Water (smelly, colored, or turbid)

    • Cause: Bacterial growth, infiltration of surface water, cracked casing.

    • Solution: Shock chlorination, water testing, resealing of the borehole.

  3. Pump Failure or Burnout

    • Cause: Electrical surge, overuse, dry running, motor aging.

    • Solution: Professional diagnosis and replacement with surge protection.

  4. Noisy or Intermittent Pump Operation

    • Cause: Air locks, faulty pressure switch, power fluctuations.

    • Solution: Air release or valve inspection, pressure switch replacement.

  5. Collapsed Casing

    • Cause: Poor construction, corrosion, or geological movement.

    • Solution: Costly and may require redrilling—best prevented through proper construction and corrosion-resistant materials.


Maintenance Schedule: What to Do and When

Below is a guideline for borehole owners in Kenya to maintain peak performance:

Task Frequency Who Should Do It
Water quality testing Every 6 – 12 months Certified lab / MoH
Pump performance check Every 6 months Borehole technician
Pressure tank inspection Every 6 – 12 months Plumber / Technician
Electrical systems check Quarterly Electrician
Borehole camera inspection Every 2 – 3 years Borehole maintenance company
Cleaning of screens and pipes Every 2 – 3 years Professional service provider
Shock chlorination (disinfection) Annually or as needed Borehole technician
Solar panel cleaning (if applicable) Monthly Owner or technician

This schedule may vary depending on usage level, location (e.g., high mineral content areas like Rift Valley), and construction quality.


Water Quality Testing: A Critical Maintenance Task

Water quality can change over time due to environmental or system changes. Annual testing is essential, especially for drinking water.

Key tests to perform:

  • Bacteriological: E. coli, coliforms

  • Chemical: pH, fluoride, iron, nitrates, total hardness

  • Physical: Turbidity, color, smell

Recommended labs:

  • Ministry of Health regional laboratories

  • Private NEMA-licensed water labs

If contaminants are detected, treatment systems like UV filters, chlorinators, or reverse osmosis units may be needed.


Borehole Rehabilitation: Restoring Failing Systems

When a borehole’s yield or water quality deteriorates, professional rehabilitation may be necessary. This involves:

  • Jetting or airlifting to remove sediment

  • Chemical cleaning with acids or chlorine

  • Re-screening to replace damaged or clogged filters

  • Pump upgrades for better efficiency

Rehabilitation is usually cheaper than drilling a new borehole, and can significantly extend borehole life.


Hiring Professional Borehole Maintenance Services in Kenya

Regular servicing should be done by professionals familiar with borehole systems and equipment. Look for:

  • WRA-licensed borehole contractors

  • Experienced hydrogeologists or engineers

  • Availability of borehole inspection tools (camera, test kits)

  • After-service guarantees

Top maintenance service companies in Kenya often offer annual contracts that include regular inspections, emergency call-outs, and discounted spare parts.


Cost of Borehole Maintenance in Kenya

While costs vary, here’s an approximate range:

Service Estimated Cost (KES)
Annual service package 30,000 – 60,000
Water testing (full panel) 10,000 – 25,000
Pump removal and inspection 8,000 – 20,000
Borehole camera inspection 15,000 – 30,000
Shock chlorination 8,000 – 15,000
Full rehabilitation (if needed) 100,000 – 300,000

Preventive maintenance is significantly cheaper than repairing major faults.


Best Practices for Borehole Owners

  1. Keep records – Document all service, repairs, and water test results.

  2. Install a water meter – Monitor usage to detect over-abstraction.

  3. Build proper drainage – Prevent surface runoff from entering the borehole.

  4. Secure the borehole – Use a concrete apron and lockable cap.

  5. Avoid over-pumping – Let the borehole rest between pump cycles.

  6. Train staff – If used in institutions or farms, ensure operators know basic signs of trouble.


Final Thoughts

A borehole is more than just a hole in the ground—it’s a long-term water infrastructure that requires care, attention, and professional upkeep. Regular maintenance and timely servicing not only ensure water reliability but also protect your health, equipment, and investment.

In Kenya, where boreholes are a critical source of water, adopting maintenance best practices can prevent costly repairs, protect groundwater reserves, and extend the life of the entire system.

Don’t wait until your borehole fails—maintain it today for a sustainable tomorrow.


Spread by sharing